Crisis Support

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The following organizations provide 24-hour crisis lines relevant to their services. However, Nurturing Durham is not designed to be applicable to most crisis situations and contacting 911 or 988 is recommended for other crisis situations.

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The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
Who is Eligible:

Everyone

Where are services offered?

Nationally

Cost: 

Free
How to initiate or access services:

Call or Text 988, or Chat on the Website 988lifeline.org

 

Referrals to mental, substance abuse and behavioral health professionals for families with Medicaid or with no insurance; also serves as a 24/7 behavioral health crisis line
Who is Eligible:

Adults or children who qualify for Medicaid or are uninsured in Durham, Orange, Wake, Johnston, Mecklenburg and Cumberland counties

Where are services offered?

Services are provided at individual health professionals’ offices or virtually during the pandemic

Cost: 

Free
Services are available in the following language(s): English, Spanish
How to initiate or access services:

Contact the Alliance Access and Information Center at 800-510-9132, 24 hours a day, 7 days a week or visit alliancehealthplan.org. Relay is offered for deaf, hard of hearing, deaf-blind and speech-impaired callers by dialing 711 or 800-735-2962.

The Durham Crisis Response Center (DCRC) is the place for anyone in Durham who has experienced domestic, family or sexual violence or human trafficking to find safety and support.
Who is Eligible:

Anyone experiencing domestic violence or sexual violence

Where are services offered?

Durham County

Cost: 

Free

All of DCRC’s services are free and confidential.

Services are available in the following language(s): English, Spanish, Uses translation service for other languages
How to initiate or access services:

Call our 24-hour help line 919-403-6562

General Questions: 919-403-9425 or info@durhamcrisisresponse.org

Learn More:

thedcrc.org

The Village Durham pairs families in crisis with a Family Advocate who can serve as a support for them with various needs including job training, employment, housing, nutrition, mental health, parenting education, and more.
Who is Eligible:

Parents struggling to meet the needs of their children and families who are at risk of separation

Where are services offered?

Primarily Durham County

Cost: 

Free
Services are available in the following language(s): English
How to initiate or access services:

Use this referral form or contact The Village Durham by emailing us at aaron@thevillagedurham.org.

People interested in volunteering or supporting The Village Durham in another capacity can fill out this form.

Learn More:

thevillagedurham.org

EN
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