Crisis Support

The following organizations provide 24-hour crisis lines relevant to their services. However, Nurturing Durham is not designed to be applicable to most crisis situations and contacting 911 or 988 is recommended for other crisis situations.

988 Suicide & Crisis Lifeline

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Who is Eligible:

Everyone

Where are services offered?

Nationally

Cost:

Free

How to initiate or access services:

Call or Text 988, or Chat on the Website https://988lifeline.org/

Learn More:

https://988lifeline.org

Alliance Health Access and Information Center

Referrals to mental, substance abuse and behavioral health professionals for families with Medicaid or with no insurance; also serves as a 24/7 behavioral health crisis line

Who is Eligible:

Adults or children who qualify for Medicaid or are uninsured in Durham, Orange, Wake, Johnston, Mecklenburg and Cumberland counties

Where are services offered?

Services are provided at individual health professionals’ offices or virtually during the pandemic

Cost:

Free

Services are available in the following language(s): English, Spanish

How to initiate or access services:

Contact the Alliance Access and Information Center at 800-510-9132, 24 hours a day, 7 days a week or visit www.alliancehealthplan.org. Relay is offered for deaf, hard of hearing, deaf-blind and speech-impaired callers by dialing 711 or 800-735-2962.

Learn More:

www.alliancehealthplan.org

Durham Crisis Response Center

The Durham Crisis Response Center (DCRC) is the place for anyone in Durham who has experienced domestic, family or sexual violence or human trafficking to find safety and support.

Who is Eligible:

Anyone experiencing domestic violence or sexual violence

Where are services offered?

Durham County

Cost:

Free

All of DCRC’s services are free and confidential.

Services are available in the following language(s): English, Other languages through translation service, Spanish

How to initiate or access services:

Call our 24-hour help line

English: 919-403-6562 Español: 919-519-3735; General Questions: 919-403-9425 or info@durhamcrisisresponse.org

Learn More:

thedcrc.org