Alliance Health Access and Information Center

Alliance Health helps families in our community who are insured by Medicaid or do not have any insurance identify and connect with the right mental, substance abuse and behavioral health professionals across its large network of providers. Alliance Health’s team will discuss the right provider for you during an initial phone call.

In addition, the 24/7 phone number serves as a behavioral health crisis line and can help identify additional resources in Durham for families in immediate need.

Who We Serve:

Adults or children who qualify for Medicaid or are uninsured in Durham, Orange, Wake, Johnston, Mecklenburg and Cumberland counties

Where Can You Get Services:

Services are provided at individual health professionals’ offices or virtually during the pandemic

How To Get Connected:

Contact the Alliance Access and Information Center at 800-510-9132, 24 hours a day, 7 days a week or visit alliancehealthplan.org. Relay is offered for deaf, hard of hearing, deaf-blind and speech-impaired callers by dialing 711 or 800-735-2962.